Have you ever felt like you might need someone to talk to about an experience you had or are having, but didn’t feel comfortable going into an office or making a phone call to get information or help? You’re not alone – many folks are turning to online resources when in crisis (Buffini & Gordon 2015).
The Phoenix Center currently offers its 24/7 free and confidential helpline, as well as in-office appointments. However, we recognize that these options may not be the best fit for everyone, and want to connect all Auraria campus members to assistance that meets them in a comfortable space that is most appropriate for them. Below are some online chat resources that can also be found on our Resources page.
- For folks looking for free, confidential, one-on-one peer support that identify as GLTBQ, check out the GLBT National Help Center for online support. Their hours are Monday-Friday from 2 pm – 10 pm MST, and Saturdays from 10 am – 3 pm MST.Their services are available on a volunteer basis, so there may be a brief wait to connect with a support person. Click here to chat with someone during the above-mentioned hours.
- loveisrespect.org offers 24/7/365 chat support for folks that are concerned that they themselves or someone they care about is experiencing relationship violence. Click here to learn more and connect with them.
- Anyone impacted by rape, sexual abuse, or incest can contact RAINN (Rape, Abuse & Incest National Network) 24/7 to get confidential, judgment free support. Click here to chat with a RAINN staff member.
- National Suicide Prevention Lifeline offers a chat option. This resource includes online emotional support, crisis intervention, and suicide prevention services. If you’re going through a tough time, are interested in safety planning, or just need to connect, they can be reached here.
In addition to these resources, The Phoenix Center at Auraria is here to offer over the phone and in person support should online advocacy not be the best fit for you. Please call 303.556.CALL (2255) to reach an advocate, or call 303.556.6011 to set up an in person appointment.
Buffini, K., & Gordon, M. (2014). One-to-one support for crisis intervention using online synchronous instant messaging: Evaluating working alliance and client satisfaction. British Journal of Guidance & Counselling, 105-116.